Mail and Logistics

At Andrew Lester & Associates Limited we have been delivering marketing research and consultancy services relating to the freight transport, postal and associated logistics industries since 1986. Specific sector know-how includes the following areas:

• Letter-mail, bulk-mail and letter-shop services
• Document management services
• E-substitution
• Courier, parcels and express
• Palletised freight
• Part and full-load containerised freight
• Air, Sea, Road and Rail freight modes

Our survey experience in these markets ranges from brand awareness measurement, image perception, buyer selection criteria, large-scale market tracking studies, product needs and usage evaluations to customer satisfaction and customer profiling. We are regularly talking with shipping and freight managers, mailroom and despatch personnel. Our interviewers not only know the key carrier or freight service brands for their country, but are also conversant with the logistics terminology in their respective languages.

Andrew Lester & Associates Limited can give you access to industry experts who can offer content and insight to our clients. The experts work as "Expert Associates" and will deliver top-level, critical, and objective, analytical insight and advice if required. Their vast experience stems from helping private and public companies and organisations in the UK and abroad deal with business trends and strategies, business intelligence and development, market insight, analysis and planning, market metrics and advice, and a range of other core areas.