Financial Services Industries

Andrew Lester & Associates Limited specialise in both qualitative and quantitative research and our objective is to offer our clients research methodologies that answer their business problems; whilst offering Insight .

Our associates have substantial experience of the financial services industry and of financial market research, in the past our associates have worked on the ‘client side’ for Yorkshire Bank and National & Provincial Building Society; and as a supplier for AGB Financial Research, Business Decisions and Taylor Nelson.

We have worked for financial, qualitative projects, undertaking research for most of the UK’s major financial institutions – banks, building societies, card issuers, friendly societies, life and general insurers, asset / fund management firms, etc. – in both personal and business markets. Additionally, we conduct research in countries other than the UK

The current client list includes AXA, Bank of Scotland Corporate, Co-operative Financial Services (Co-operative Bank and Co-operative Insurance), HSBC, ING and Standard Life. Although not listed here, many research projects have covered the competitors in the market as well.

We specialize in projects where the product concept is technically complex. Recent examples include qualitative studies of:
• International Payments systems
• A suite of new Treasury products
• Financial services products for professional firms
• Development of a Global Emerging Market fund
• Pension charges
• Annuities and pension drawdown
• Critical Illness insurance
• SIPP product development.

Our qualitative research is handled by an associate who has an M.Sc in management science, a postgraduate diploma in counseling, and is a Master Practitioner in NLP (Neuro Linguistic Programming).

On the quantitative side our associates are all graduates with “numerate” first and second degrees.